Friday, April 26, 2013

Nickelodeon Win

This week, I got a very helpful e-mail from Nickelodeon regarding my child's Neopets account. I could not be more pleased--they address the information they (don't) capture about my child, what to expect, and how to opt out of it. Wouldn't it be great if every policy statement was written so clearly?

Nice, eh?

Wednesday, April 24, 2013

Coca-Cola Freestyle

So, I used one of these machines at our local Noodles & Co. restaurant. It's super-elegant looking, and clever in its screen interface. But there's a fatal design flaw in the dispenser unit.!/about-the-soda-fountain/

The ice dispenser is behind the beverage dispenser. As you reach back to fill your cup with ice, the last couple of drips from the last beverage dispensed will drip on your sleeve.  Wouldn't that have been uncovered in user testing?