Me: "Do we have data about how effective search is for our users?"
Them: "Search is really quite effective! Here's why it works well..."
Me: "Yes, I see that, but do we have data about how effective search is for our users?"
Them: "Well...we would hear about it from our users if it wasn't!"
Wednesday, January 2, 2013
I've been using Windows 8 for awhile on two different systems: 1) an old 2005 tablet (stylus-type), and 2) a new Windows Surface tablet. I posted initial thoughts immediately on installing in the 2005 tablet. Here are some observations now that I've used it for awhile, and now that I've experienced Surface:
- I dislike that you have to go to the Desktop to get to certain functions. As a tinkerer, I appreciate being able to do it, but I wish the new interface would expose these functions without resorting to the Desktop app. It's like they ran out of time to make everything work in the new paradigm.
- I dislike that I have to remember how to access the controls (left-swipe, top-swipe, right-swipe or bottom-swipe). They aren't intuitive human interactions, and there's no visual hint for each function (that I've found, yet.) I'd be very curious to know how this works for folks with dyslexia.
- I have a personal Skype account that I like to use from work; however, it can only be associated with one Windows Live ID. So I can't sign into Skype using that account when logged into Windows 8 with my corporate login.
- I dislike that other things are hidden: Search, for example, and viewing tabs in the browser, shouldn't require an action. Right-clicking in the lower-left of the screen gives you a tools menu. This would have taken me forever to find on my own (if ever), but I read about it. And it's GREAT.
- See "Dislike 1" above. As a geek and a tinkerer, I appreciate being able to access things "behind the scenes", which I've not been able to do on my iPad.
- Prefer the swipes on the Surface tablet to the interaction afforded by traditional mouse/keyboard inputs.
- Surface USB port allows some peripherals. I plugged in a Microsoft Mouse and it worked without installing any drivers. Nice for those of us who don't like to use the touchpad (unless we're on an airplane).
- I like the magnetic snap of the Surface keyboard. The TV ads show how nice this is, and it is true. Dumb, but cool.
- I like that it uses cloud login IDs, but I'm still not sure about how to sync things between Windows 8 systems (or if you can).
- I think the Surface tablet with Windows 8/RT will be a great tool for business. It was really simple to set up with my corporate mail, and I feel it will integrate better with the security models and tools people use for work productivity.
- It supports multiple user profiles (hear that, Apple?).